THE HIGHEST LEVELS OF SECURITY
Bomgar Remote Support allows you to provide remote assistance through firewalls to desktops, servers, POS systems, and mobile devices. We even have native Android and iOS apps for support technicians. Whether you deploy on-premises or in the cloud, Bomgar offers the highest levels of security.
Bomgar lets you support all of your systems over the web, even if they are behind firewalls you don't control. Supporting everything with one solution speeds incident handling time and support rep productivity. Support remote computers running Windows, Mac, and Linux … or mobile devices running Android, iOS, or BlackBerry.
Offer support from your preferred device, even if it's an Android tablet or iPad.
BOOK YOUR FREE 30 DAY TRIAL
Let us demonstrate why Bomgar Remote Support is the only choice for your organisations' secure remote support. Book your demonstration now and get a free evaluation.
With Bomgar, you can strengthen remote support security. Each encrypted connection is outbound, so you can connect without VPN or firewall changes. You can leverage Active Directory and LDAPS to manage authentication, define more than 50 permissions for technicians, and capture a detailed audit log of every session.
When it comes to deployment options, Bomgar can fit your business needs. Our on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. And the unique segmentation capabilities of our cloud deployment gives you cloud without compromise.
SECURE REMOTE ACCESS
Use Bomgar’s proprietary remote access protocol or extend remote connection protocols, like RDP, command shell, SSH, and Telnet, beyond the LAN without compromising security. Secure encryption guards each connection.
MONITOR AND AUDIT
Monitor and act on sessions in real-time. Review tamper-proof audit trails, including annotated video recordings and detailed logs of screen sharing, file transfer, and shell activity.
GRANULAR ACCESS CONTROL
Require access notification and authorization. Define what endpoints users can access, schedule when they can access them, and set up application whitelisting.
NO VPN TUNNEL
Connect to any system from anywhere, on or off your network. Enable remote access without VPN tunneling, port-forwarding, or complex firewall configurations. No need to re-architect your network.
Ensure critical systems stay up and running. Pull in both internal and external skilled resources to build, maintain, and support business services together. You can allow users to share sessions or their own screens with each other.
SECURE MOBILE APPS
Connect securely from mobile devices. Native mobile apps give users desktop-quality access over 3G/WiFi from Android or iOS devices (iPad, iPhone) only to those endpoints they are allowed to access.